Instructions for Group 1 Automotive users to be able to access the Group 1 ASP Exchange Server via Outlook as the email editor. 

 

Set up name resolution back to GP1ASP (Group 1’s ASP Exchange Server)

Create an LMHOSTS file.  This is used for name resolution.

  1. Open a DOS prompt.
    1. Windows 95,98, and Millennium Your prompt should be at c:\windows.  If it is not, then you will need to move to that directory.
    2. Windows NT, 2000 Your Prompt should be at c:\winnt\system32\drivers\etc
    3. Type edit LMHOSTS

                                                               i.      In the DOS editor you should have a blank screen.

                                                             ii.      Type the following:

65.170.182.13    gp1asp      #PRE      #DOM:group1auto

                                                            iii.      Go to File then save

                                                           iv.      Go to File then Exit

 

    1. When you are back at the DOS prompt type nbtstat –R

                                                               i.      You should receive the following message:

Successful purge and preload of the NBT Remote Cache Name Table.

    1. Ping gp1asp to verify connectivity

                                                               i.      Type ping gp1asp

                                                             ii.      You should receive a response like the following:

 

Pinging gp1asp.group1auto.com.com [65.170.182.13] with 32 bytes of data:

 

Reply from 65.170.182.13: bytes=32 time<10ms TTL=128

Reply from 65.170.182.13: bytes=32 time<10ms TTL=128

Reply from 65.170.182.13: bytes=32 time<10ms TTL=128

Reply from 65.170.182.13: bytes=32 time<10ms TTL=128

 

    1. If you do not receive a reply back, then you may need to reboot your machine and try again.  If your machine does not resolve the name gp1asp to an IP address, Outlook will not be able to connect successfully to the Exchange server.  If your firewall is preventing traffic flow, you will need to make the appropriate modifications.

 

User Profiles

A user profile is a group of settings that define how Outlook is set up for a particular user. For example, a profile may include access to a mailbox on Microsoft Exchange Server and specify that the Outlook Address Book appear in the Address Book dialog box. A profile can contain any number of information services.

Generally, you only need one user profile. If you sometimes need to work with a different set of information services, it may be helpful to create an additional profile to use those services. If more than one person uses the same computer, each person should have a separate profile to keep personal items secure.

You can copy an existing user profile, rename it, and then modify it as needed to create your profile. You can have Outlook start with the same profile every time, or you can select a profile to use each time you start.

To Add a User Profile

To add a User Profile to your computer, follow these steps:

  1. Click the Start button, point to Settings, and click Control Panel.
  2. Double-click the Mail (or Mail and Fax) icon.
  3. Click Show Profiles button.

  1. In the Mail dialog box, click the Add button.

  1. The Inbox Setup Wizard will appear, check the box next to Manually configure information services.  Then click Next> button.

  1. Type the name of your new profile (this is the name that will appear in the “choose which profile to use” dialog box when you start Outlook)

 

 

 

  1. Configure the Outlook profile
  2. Click on Add… to add the Microsoft Exchange Server Service

 

 

  1. In the Add Service to Profile dialog box, double click on the Microsoft Exchange Server service

 

 

  1. Configure the Microsoft Exchange Server service
    1. Exchange Server name = gp1asp
    2. Mailbox = mailbox name (type the users last name only)
    3. Click on Check Name button to verify name is resolved

 

  1. You may receive a dialog box like the following.  Enter the appropriate information. The User Name will be the first initial and last name of the user.

 

 

  1. Once the name has been resolved, (you can tell that it has been resolved because the users name and the server name will be underlined) you do not need to make any other changes to the defaults
  2. Click OK
  3. Finish configuring the Profile as desired and close out of Control Panels

To Receive a Prompt for a User Profile

To have Outlook prompt for a user profile, follow these steps:

  1. Start Outlook.
  2. On the Tools menu, click Options.
  3. On the Mail Services tab, click "Prompt for a profile to be used" and click OK.
  4. On the File menu, click "Exit and Log Off."

This will take effect the next time you start Outlook.

 

You will now see the following dialog box when you launch Outlook:

 

 

 

**Note:  Everytime you open Outlook you will receive the following dialog box asking you to log in.  You must be authenticated in order to log into the Exchange server.

 

 

How to change your Microsoft Outlook 2000 installation from "Internet Mail Only" to "Corporate Workgroup"

Conversion from Internet Mail Only (IMO) to Corporate Workgroup (CW) is done from within the Outlook 2000 application. Unlike previous versions of Microsoft Outlook, you no longer need to use the setup program to make the change.

NOTE: When you switch from the Internet Mail Only to the Corporate Workgroup installation of Outlook, the information that was contained in your old Internet Messaging Access Protocol (IMAP) account is not transferred to your new installation.

Change the Installation Type between IMO and CW

To change the installation type from IMO to CW, follow these steps:

  1. On the Tools menu, click Options.
  2. On the Mail Delivery Tab, click Reconfigure Mail Support.

  1. On the E-mail Service Options page, click to select the mail support option you are switching to. Click Next.

  1. Read the warning message and then click Yes. Outlook will close.
  2. Start Outlook. The Windows Installer will start and install the required files.